Privacy Policy

Privacy Policy General Information:

Advance Thinking Pty Ltd takes its commitment to maintain the privacy of the personal information that we collect for both our consultants and clients seriously.

We will only collect information that is required for the performance of our activities and functions as a business.

We will not collect personal information just because we think it could be useful in the future if we have no need for it now.

We do not collect or use personal information for the purposes of unlawful discrimination. Advance Thinking Pty Ltd Privacy Policy complies with the 13 Australian Privacy Principles (APP’s) contained in Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988. For the latest version of the Acts visit the ComLaw website: www.comlaw.gov.au. The APP’s are available from the Office of the Australian Information Commissioner (OAIC) website: http://www.oaic.gov.au/privacy/privacy-act/australian-privacyprinciples.

As part of our compliance with the Australian Privacy Principles (APP), Advance Thinking Pty Ltd requires you to read and understand the following information regarding how we collect your personal / sensitive information in relation to possible or actual work placements and agree where indicated to acknowledge your acceptance and understanding of this information.

Contact Us:

If you wish to contact us about your personal information please contact our Privacy Officer on [email protected]

Policy Changes/Updates:

This policy may change over time due to changes to privacy laws, technology and business practice. It is therefore your responsibility that you check this policy regularly to ensure that you are aware of the changes to any consent, authorisation or permission you might give.

We collect information when/through:

• You fill in one of our forms or provide any other information in connection with your application or registration of interest

• We collect any reference information about you

• You provide us with any additional information about you

• We get results of queries that we might make of your previous employers, work colleagues, professional associations.

• The results of any competency or medical test or background checks including credit and criminal record checks

• We receive any information about a workplace accident in which you are involved

• We get any complaint or other information from or about you in the workplace

• We collect information about you from public domain sources such as LinkedIn or any other online or offline source.

Legal Requirements:

Some Australian laws such as immigration law, tax law, laws regulating employment agencies, national security, professional or trade registration and laws for the protection of certain people may require that we collect certain types of information (including criminal history and evidence of your right to work) from you that is relevant to the position/s for which you may be applying.

There may be cases where our duties require us to collect and disclose certain types of personal information relevant to specific jobs (e.g. some professional registration legislation may require the collection of certain types of information).

Personal / sensitive information use with:

• Your placement or possible work placement

• When performance appraisals are required

• Where additional training is required

• Advising you of possible relevant work opportunities and/or training and/or information sessions

• Any test or assessment (including medical tests and assessments) that you might be required to undergo

• Our management of any complaint, inquiry or investigation in which you are involved

• Career guidance or management

• For research, development, business systems and infrastructure testing and other business purposes to assist us in providing our staffing-as-a-service to you

• Undertaking criminal reference checks and other background checks, for positions involving significant financial risk and otherwise as permitted by law

• Any insurance claim or proposal that requires disclosure of your personal or sensitive information

• Our direct marketing and/or correspondence to you

Information For our Clients:

The type of information that we collect and hold about our Clients is information that we require to help us ensure we manage the relationship; and delivery of our services and includes:

• Position, contacting and hiring authority information

• Team structures and roles;

• Client facility addresses, ABN, key personnel and contact details; and

• Client relationship information;

• Incidents in the workplace;

• Credit check and financial information Information For Referees: The type of information that we collect and hold about Referees is information that we require to help make decisions about the suitability of one of our Consultants for particular jobs and may include:

• Information about work position, authority to give a reference and preferred contact details;

• Information from a Referee’s own knowledge and experience of having worked with the Consultant

• Views of the Referee regarding the consultants character and work performance or work environment

Information Disclosure purposes:

• Clients and/or potential clients of Advance Thinking;

• To Referees at request;

• Person who seeks a reference about you;

• Our insurance when required;

• Professional association or registration body that has

• Workers Compensation body in Australia

• Our contractors and suppliers where required

• Internet service suppliers and database designers,

• Parent, guardian, holder of an enduring power of attorney (or like authority) or next of kin whom we may contact in any case in which consent is required or notification is to be given and where it is not practicable to obtain it from or give it directly to you;

• Any person with a lawful entitlement to obtain the information.

How your Personal Information is Held:

When your personal information is collected it will be stored in our Information Record System until it is no longer required for any purpose for which it may be used or disclosed, at which time it will be de-identified and/or destroyed provided that it is lawful for us to do so.

Customer Record System:

Information you provide to us is stored in our secure cloud CRM database and document storage system, which are restricted and accessible by staff of Advance Thinking through the use of individual log-in credentials.

Information Security:

We will take all reasonable steps to ensure the information you provide us remains secure and confidential and is only used for the performance of our functions or activities as a staffing-as-a service agency.

• If we do not get the information we seek:

• We may be limited in our ability to locate suitable work for you; and

• We may be limited in our ability to place you in work

Changes to our privacy notice:

If at any time our privacy policy changes, the updated details will be available on the privacy portal on our website. Any information we hold about you will be governed by the most current version of the privacy policy.

Access and/or Correction:

Subject to some exceptions that are set out in privacy law, you can gain access to the personal information that we hold about you. You will need to be able to verify your identity. There are some exceptions to providing access, such as when opinions have been provided confidentially in the course of reference checks and access would impact on the privacy rights of other people.

We might impose a moderate charge in providing access. Our Privacy Coordinator would discuss this with you. We will generally respond to your request for access within ten (10) working days.

If you find that personal information that we hold about you is incorrect, out of date, incomplete, irrelevant or misleading, you can ask us to correct it. We will take such steps as are reasonable in the circumstances to correct that information to ensure that, having regard to the purpose for which it is held, the information is correct, up to date, complete, relevant and not misleading.

Please advise us if you wish to be removed from our system. We will amend your status and will remove information that we have no present need for or obligation to retain. There is no charge to correct information. We will generally respond to your request for access within ten (10) working days.

Feedback:

Advance Thinking have several areas on our website where you can submit feedback, under the ‘contact us’ section. Any feedback that is submitted through this area becomes the property of Advance Thinking. We may use this feedback, such as success stories or responses to surveys, for marketing purposes, or to contact you for further feedback on the site.

Complaints:

You have a right to complain about our handling of your personal information if you believe that we have interfered with your privacy. If you are making a complaint about our handling of your personal information, it should first be made to us in writing. This can be done by contacting our Privacy Officer on [email protected]